For the purposes of this Terms & Conditions, "Service" refers to Success Tuition's service which can be accessed via our website at www.successtuition.com.sg, in which users can seek for and enquire regarding the engaging of a Home Tutor, or for Tutors to register their services with us. The terms "Client" refers to Parents or Students who enquire and/or engage our services, "Tutor" refers to Tutors that have registered with our Company and may be assigned to Clients, and "Tutee" refers to the student having the Home Tuition. By using Success Tuition's services, both Clients and Tutors agree and accept our Terms & Conditions.
Success Tuition acknowledge and agree that nothing in this Website will be construed as representing the guarantee of the Tutee's improvements after the Client's hiring of the services of Tutors matched by Success Tuition. The Client is also required to make remunerations for every lesson that has been conducted by the Tutor. The Client is allowed to cancel the tuition assignment after the 1st lesson if the Tutor is unsuitable or of unsatisfactory standard. The search and replacement of a new Tutor will be at no cost at all to the Client. The lessons that has been conducted are payable.
As a rule, Success Tuition commits to all our Clients that there are No Agency Fees or Hidden Costs for our services. Our Commission is 50% of the 1st month's Tutor's fees, based on the first 4 weeks of active lessons; not based upon calendar month. In this respect, we have to trouble the Client to transfer the Commission to our company's account upon Tutor's completion of 50% of the first 4 weeks of active lessons. Any lesson cancellations or postponement of lessons during the first 4 weeks will not affect the Commission. For Clients engaging a Tutor on a short-term basis, i.e. less than 3 months, Client may be asked to pay 50% of the agency fee with the Tutor.
Upon Tutor's completion of 50% of the 1st month's lessons, payment of Commission is due. For example, if the monthly tuition agreed between Client and Tutor is twice a week, 8 lessons per month, once the Tutor completes the first 4 lessons, 50% of the Tutor's monthly fee shall be transferred to Success Tuition by the stated due date.
Payment due date will be indicated on an Invoice which will be issued to the Client once a Tutor has been Confirmed. In the event of a late payment exceeding 14 days from the due date, a late penalty fee of $50 will be imposed upon the outstanding amount, and Success Tuition reserves the right to pursue legal claims against the Client, and all legal expenses incurred will be borne by the client.
Client is to pay Commission directly to Success Tuition via Bank transfer/Cheque or by Cash. Tutors are strictly not allowed to collect the commission on our behalf. In the event that the Client decides to make Commission payment to the Tutor instead of to Success Tuition for any circumstances, the Client will be solely held responsible for any losses incurred by Success Tuition if the Tutor defaults on the payment.
Client is also advised to keep the receipt of transfer or transaction identification number in order to verify payment made. Payment to the Tutor by the Client shall be made after the Tutor has completed the 1st month's lessons and thereafter, subsequent payments are to be discussed between the Client and the Tutor.
The Client is required to complete a Minimum of 1 lesson upon the Confirmation of a Tutor. No Trial lessons will be offered. The Client can request for a change of Tutor at any time after the first lesson at no charge or cost. However, all lessons conducted by the Tutor prior to the Termination are payable. Before the Termination and Replacement of Tutor can transpire, any outstanding payments must be remunerated by the Client before the tuition co-ordinator can proceed to make the necessary arrangements.
It is highly recommended that the Client check the Tutor's NRIC and relevant certificates to verify the authenticity of the Tutor's credentials & qualifications on the first lesson. Upon the Confirmation of the Tutor, the Client is required to complete a Minimum of 1 lesson. In the event that the Client cancels the tuition assignment before the commencement of the 1st lesson, the Client will be liable to pay an Administration fee that is equivalent to one lesson's fee. That is to cover for the work done in arranging for the assignment.
Rates & Schedule
The sole purpose of the Rates stated herein this Website shall be to serve only as a guide and reference to the Current Market Rate for one to one home tuition in Singapore. All Tuition Rates agreed at the time of Confirmation shall be deemed fixed and binding upon both the Client and the Tutor for the 1st month and are Strictly Non-Negotiable after Confirmation. It is not permissible for Tutors to renegotiate the Agreed Rate after Confirmation of Assignment. In the event that the Tutor attempts to do so, it is the Client's obligation to inform Success Tuition of any such incident so that the necessary actions may be taken against the dishonest Tutor.
Once Tuition Assignment has been Confirmed, the Client and the Tutor are expected to abide by the Agreed Schedules of tuition, unless unforeseen circumstances arises. The Client is responsible for informing Success Tuition's co-ordinator for any changes in the Schedule for the 1st month.
Place of Tuition
As a general rule of thumb, lessons shall be conducted at the Client's residential premises, unless otherwise stated, or requested. Arrangements for lessons to be conducted at public places such as a Library etc. may be possible upon requests, subject to case-by-case basis. For such lessons held at a location other than the Client's residential premises, the Client will have to pay the 50% of the Tutor's 1st month's fees Before the commencement of the 1st lesson to Success Tuition. In the event that the Tutor is deemed unsuitable for the Client, the Client may ask for a change of Tutor, or a refund of the balance lessons fees shall be administered.
The information contained in this website is for general information purposes only. The information is provided by Success Tuition and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Success Tuition will not be liable or responsible for any unexpected or unlawful occurrences that may arise due to the Tutor's actions whilst at the Client's residential premises.
Every effort is made to keep the website up and running smoothly. However, Success Tuition takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Success Tuition reserves the right to amend the Terms & Conditions at any point in time without notice.
Success Tuition reserves the right to amend the T & C at any point in time without notice.